Before you begin your audio/visual consult with the Doctor; Please read below:

Call the Doctor on the After Hours mobile on 02 9581 1099.
The Doctor will assess if an audio/visual is necessary

Desktop Computers:

Teams is not required

Select “Open with your browser”

To ensure you connect with the Doctor smoothly, without setbacks, it is best to download the Teams App through your device store and sign in with your Microsoft Account.

Once you have your Teams App installed, you can proceed to click on the Doctor you wish to connect with. In doing so, you will be prompted the following and you will need to select/tap “Allow”

– Authorise your Camera to access Zoom
– Authorise your Mic to access Zoom

It may not be in that order, but those will be the prompts prior to connecting with your Doctor.

Desktop Computers:

Zoom is not required

Select “Open with your browser”

To ensure you connect with the Doctor smoothly, without setbacks, it is best to download the Zoom App through your device store.

You will not need a username/login or password; the App just needs to exist in your phone.

To prompt a download, please click on the link
https://zoom.us/download 

Once you have your Zoom App installed, you can proceed to click on the Doctor you wish to connect with. In doing so, you will be prompted the following and you will need to select/tap “Allow”

– Authorise your Camera to access Zoom
– Authorise your Mic to access Zoom

It may not be in that order, but those will be the prompts prior to connecting with your Doctor.